Effective Date: September 1, 2023
SkinVana Medspa (“SkinVana,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.skinvanamedspa.com.
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1. Information We Collect
Personal Information
We collect personal information you voluntarily provide when you:
• Book appointments
• Complete contact or consultation forms
• Subscribe to email or SMS communications
• Purchase services, packages, or gift cards
This may include:
• Name
• Email address
• Phone number
• Date of birth
• Payment details (processed securely through third-party vendors)
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
This data is used for analytics and website optimization.
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2. How We Use Your Information
We use your information to:
• Schedule and manage appointments
• Communicate about services, updates, and promotions
• Process payments and transactions
• Improve our services, marketing, and website performance
• Comply with legal and regulatory requirements
We do not sell your personal information.
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3. Email & SMS Communications
By providing your contact information, you consent to receive:
• Appointment confirmations and reminders
• Post-treatment follow-ups
• Promotional emails or text messages
You may opt out of marketing communications at any time. Message and data rates may apply.
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4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
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5. Third-Party Services
We may use third-party providers for:
• Online booking
• Payment processing
• Email and SMS marketing
These providers are authorized to use your information only as necessary to perform services on our behalf.
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6. Medical & HIPAA Information
Any medical or health-related information shared during consultations or treatments is handled in compliance with applicable privacy laws, including HIPAA, where applicable. Medical records are managed separately from this website.
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7. Your Privacy Rights
You may request to:
• Access your personal data
• Correct or update information
• Opt out of marketing communications
Requests can be sent to support@skinvanamedspa.com
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8. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.
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9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
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10. Contact Information
SkinVana Medspa
12150 Annapolis Rd, Suite 213
Glenn Dale, MD
📞 240-704-0929
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